Refund / Return policy
Last updated: [17 Dec 2025]
At Flickcartel, customer satisfaction is important to us. Please read our Refund & Return Policy carefully before making a purchase.
Returns
We accept returns only under the following conditions:
- The item received is damaged, defective, or incorrect
- The request is raised within 48 hours of delivery
- The product is unused, in original packaging, and in resalable condition
To request a return, please contact us at support@flickcartel.in with:
- Order number
- Clear photos or video of the issue
Non-Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse or mishandling
- Items without original packaging
- Clearance or sale items (if applicable)
Refunds
Once your return request is approved and the product is received and inspected:
- Refunds will be processed within 5–7 business days
- The refund will be issued to the original payment method
- Shipping charges (if any) are non-refundable
For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI after verification.
Replacements
If you receive a defective or damaged product, we may offer a replacement instead of a refund, depending on product availability.
Cancellation Policy
- Orders can be cancelled only before shipment
- Once the order is shipped, cancellation is not possible
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank or payment provider
- Contact your bank (processing time may vary)
- Still need help? Email us at support@flickcartel.in
Contact Us
For any questions related to refunds or returns:
📩 Email: support@flickcartel.in
🌐 Website: www.flickcartel.in
Balraj Gill
Founder & Authorized Representative
Flickcartel